Privacy Policy

Effective Date: April 01, 2025

Vandelay Product Intelligence, LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect personal data obtained through our website, web forms, and in the course of conducting business, including contractual engagements.

1. Information We Collect

1.1 Website Usage Data (With or Without Cookies)

We may collect technical information such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring site or search query

Cookies: We may use cookies to enhance your browsing experience. You may disable cookies in your browser settings.

1.2 Web Forms

When you submit a form on our site, we may collect:

• Name
• Email address
• Phone number
• Company name
• Message content

1.3 Contractual and Client Engagements

For business purposes, we may collect:

• Full name and contact details
• Billing and company information
• Any documentation necessary for engagement

2. How We Use Your Information

We use your data to:

• Respond to inquiries
• Deliver consultancy services
• Manage contracts and projects
• Process invoices and maintain accounting
• Analyze website usage
• Comply with legal obligations
• Send marketing communications (with consent)

3. Legal Basis for Processing

We process data under one or more of the following bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

4. Data Sharing and Disclosure

We do not sell personal information. We may share it with trusted service providers who support:

• Web hosting
• Email communications
• Accounting and operations

We do not share personal information, including mobile information, with third parties for marketing purposes under any circumstances.

Third parties are bound to confidentiality and data protection obligations. We may also share data when legally required to do so.

5. Data Transfer

We commit not to transfer your personal data to any external organizations under any circumstances, even with your consent. Strict policies are in place to prevent unauthorized sharing of user data.

6. SMS Terms of Service and Your Privacy

We may offer SMS communications to provide updates, promotional content, and other relevant information related to our services. Participation in SMS messaging is entirely optional and subject to the following terms:

6.1 Types of Messages

• Promotional: Special offers, service announcements, or limited-time campaigns.
• Informational: Updates about your account, service reminders, or transactional notices.
• Marketing Content: Insights, case studies, or news related to product intelligence and consulting services.

6.2 Message Frequency

Messages will typically be sent once per week, though frequency may vary depending on engagement, relevance, or program participation.

6.3 Additional Notice

Message and data rates may apply, depending on your mobile carrier and plan. Check with your provider for details.

6.4 Receive SMS Help or Opt-Out by:

• Texting STOP to unsubscribe from further SMS messages.
• Texting HELP for additional support or assistance regarding SMS communications.

We do not share mobile information with third parties for marketing purposes. All personal information shared for SMS purposes is managed according to the terms outlined in this Privacy Policy.

7. Data Storage and Retention

Your data is securely stored and retained only as long as necessary for business, legal, or contractual obligations.

8. Your Rights

You may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Object to processing

To exercise these rights, contact us using the details below.

9. Data Security

We apply industry-standard security to protect your information, but no online transmission is entirely secure.

10. Third-Party Links

Our site may link to external websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this policy occasionally. Updates will be posted on this page with a new effective date.

12. Contact Us

If you have any questions, please contact us:

Vandelay Product Intelligence, LLC
Email: privacy@vandelayprod.com
Address: 680 S Cache St, Suite 100-8790, Jackson, WY 83001